Yassin Perriman - 06/05/2008 
Excellent customer service. I spoke to Jason who was very helpfull. I certainly recommend the product but I would also have to add the following:-
The HM600 cardtridge must be used with a Carbon Base Cartridge in a second housing such as the CX600 (a replacement for the MX1) which is a taste and odour carbon based filter, which removes chlorine, organic compounds etc. It doesnt actually tell you why, but the instructions clearly tell you that, so the website could be a little bit more helpful so you can make sure you have the CX600 as well. Luckily I did already have one so it wasnt a problem. This would save a lot of confusion.
Also because you really need to buy the HM600 and the CX600 as a pair it would be nice if they gave some discount or took any postage off to round it up to a straight £30 for both of them. Thats my suggestion and I hope they take it on board. |
Michael Cox - 04/19/2008 
A good site, that is easy to move around. Technical help over the phone was a great help and the product arrived quickly. The cartridge works well & if it lasts as long as the previous supplier, I will return for replacements. |
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